Refund and Returns Policy

Overview

At Swagg Gadget, we want you to shop with confidence. If you’re not satisfied with your purchase, we’re here to help.

🔄 Returns

• You may return items within 7 days of purchase for a refund or exchange.
• Items must be unused, in their original packaging, and accompanied by a valid receipt or proof of purchase.
• Returns are accepted only for products with manufacturing defects or incorrect deliveries.

💸 Refunds

• Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–10 business days, using your original payment method.

🚫 Non-Returnable Items

• Opened software, digital products, and accessories with hygiene concerns (e.g., earphones) are not eligible for return.
• Items damaged due to misuse or unauthorized repairs are not covered.

📍 How to Return

Bring your item to our store at L46 Lawson Street, near Touch Bar, Kwabenya-Accra, or contact us at info@swaggadget.com for guidance on returns and exchanges.